Ordering Information
Our process ensures fast fulfillment and reliable delivery of authenticated cell models worldwide.
How It Works
01
Select your cells
Browse our portfolio and choose the appropriate models for your research
02
Place your order
Order through our webshop or submit a purchase order by email
03
Confirmation and agreement
Receive your order confirmation and, if required, the appropriate agreement for shipment
04
Shipment
Cells are shipped under controlled conditions to support viability on arrival
Required Order Information
Billing address and department
Contact person with email and phone
Delivery address and contact
Purchase order number, if applicable
Item number or product name
VAT number for EU customers
Material Transfer Agreement
Most cell lines require a short MTA or supply agreement
This supports proper use and regulatory compliance
The standard MTA is typically available on the product page
Other agreements are supplied when needed
Order confirmations and invoices are sent electronically
For the scope of the standard MTA, see Research and Commercial Use. Transit times and costs are listed under Shipping and Delivery.
Need a quote or assistance with your order?
Send us your product details and intended delivery location. Our team will help you identify the right ordering route.
Request a quote